Personalised Gifts For You
Free standard UK delivery on orders over £30.
Contact Us On: 01775 640 788 For More Information
Shipping & Delivery Information
At GiftsOnline4U.com, we want to make sure your gifts arrive on time and in perfect condition. Here’s everything you need to know about our shipping and delivery options:
FREE UK DELIVERY ON GIFTS OVER £30!
We offer free standard delivery within the UK on all orders over £30. Standard delivery typically takes between 2 and 7 working days.
*Standard UK Delivery (orders under £30)
Cost: – £3.99
Estimated delivery time: 2-7 working days
Expedited Delivery Options (MAINLAND UK)
Tracked Next Working Day – £6.99
Tracked Next Working Day By 12 PM – £11.00
Tracked Saturday Delivery – £14.00
Tracked Saturday Delivery By 1 PM – £28.00
Please note: Expedited deliveries require a signature and are delivered via DPD or Royal Mail tracked services (between 7:30 AM and 7 PM). Please ensure someone is available to sign for your parcel. You can provide your mobile number and email address for delivery notifications.
**We cannot offer expedited delivery services if a bank holiday falls on a Friday or Monday.
**SCOTTISH HIGHLANDS, SCOTTISH ISLES, UK ISLES AND NORTHERN IRELAND**
Standard Delivery – £3.99
Tracked Two Working Days £6.99
International Delivery (Excludes Alcohol)
We offer international delivery to most countries, but free delivery does not apply. Please email us at [email protected] or call 0177 564 0788 for a quote.
Western Europe – £25.00
Rest of Europe – £25.00
USA & Canada – £20.00
Asia and Australasia – £20.00
Rest of World – £25.00
**Important Delivery Information for Alcohol**
To comply with UK law, we require proof of age (18+) upon delivery of any order containing alcohol. Please ensure the recipient is able to provide valid identification.
Returns & Exchanges Policy
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow these guidelines:
Missing, Wrong, Faulty, or Damaged Items
Contact us by phone (0177 564 0788) within 24 hours of delivery.
* We will arrange a collection or ask you to return the item via post (we cannot refund special delivery costs).
* Once we receive the item, we will replace it or issue a refund within 2-3 working days (stock permitting).
**Important Note:** Issues reported after 24 hours may not be eligible for a refund or replacement.
We will not accept returned personalised items unless they are faulty.
* Return the item(s) in their original condition to the following address:
* GiftsOnline4U
* 109 Six House Bank
* West Pinchbeck
* Lincolnshire
* PE11 3QG, England
* We will issue a refund for the full amount minus a 20% handling charge within 10 working days for non-personalised items.
* **Please note:** Personalised items cannot be returned.
Exceptions:
* Personalised items can only be returned if they are incorrect or faulty.
* Manufacturer Warranty covers defective items for 12 months from the purchase date (accidental damage is not covered).
Need a Replacement Quickly?
* If you need a replacement item urgently, we can take a re-payment for the new item, which will be refunded once we receive the incorrect/faulty item.
Questions?
If you have any questions, please contact us:
* **Email:** [email protected]
* **Phone:** 0177 564 0788
We appreciate your business and look forward to delivering your gifts with care!
X